Last updated: April 19th, 2024.
Debt.com, LLC (“Debt.com”) is the owner of this web site. This Online Privacy Policy (hereinafter sometimes referred to as the “Notice”) applies to this Debt.com online interface (i.e., website or mobile application) (the “Site”). The term Debt.com or “we” or “us” or “our” in this Notice refers to Debt.com, and any of Debt.com’s affiliates or subsidiaries that may adopt this Notice. This Notice describes how this Site, or any Debt.com landing pages linked to this Site (Debt.com’s landing pages and this Site shall collectively refer to as “Sites”), may collect, use and share information from or about you, and explains how information may be collected and used for advertising purposes. Debt.com may provide other online interfaces not covered by this Notice. If you visit or access your services from one of these sites, please review the online privacy practices of that site to understand how your online information may be collected, used and shared.
Agreement to this Policy: By using, interacting with, entering information, or viewing information on this Site, you expressly acknowledge and consent to this Online Privacy Policy, including your consent to our use and disclosure of information collected from, or about, you in the manner described herein. You agree that Debt.com can rely on your use and interaction with this Site as your express consent to the terms of this Online Privacy Notice.
Collecting and Using Information
Registration and Other Information Provided to Us
When you visit and/or subscribe to Debt.com, you may be asked to disclose Personally Identifiable Information (also known as “PII”). You may also choose to submit PII to us when you send us an email. You acknowledge and agree that we may use and store any such PII about you in accordance with our Privacy Policy. We may also process and store your PII on a server located outside of your jurisdiction. By providing your PII to us, you consent to the transfer of your information across national boundaries. If you do not consent to such transfer as well as the processing and storage of your personally identifiable information outside your jurisdiction, you should not provide such PII to us and end your interaction with our Site. Debt.com will not process or transfer PII or other information across international boundaries, and does not conduct any data processing or transfer with European entities.
Personal Information We Collect Online
Personal Information means information you provide via forms, surveys, applications or other online fields including but not limited to the following: any information constituting PII, your name, postal or email addresses, telephone, fax or mobile numbers, or account numbers.
How We Use Personal Information
We may use Personal Information, including PII, as follow:
How Personal Information is Shared
When you submit Personal Information and/or PII to us (which may include among other information your first name, last name, email address, zip code, contact phone number, other information provided by you such as your date of birth or household income), you acknowledge and agree that we may share this information with third party service providers offering various products and/or services in which you were interested in or have requested additional information about. You also acknowledge and agree that the Personal Information provided may also be used for cross-marketing purposes with third party affiliates and to provide you with offers that may be of interest or benefit to you based upon your initial request. Our affiliates and/or third-party companies may use your email address for their own marketing use.
We may also share information that is not considered PII collected from you, consisting of general information about our user base with our advertising affiliates who drive traffic to our website to help them identify and target our ideal customer. We may also share your contact information with third parties who may contact you for a free, no-obligation consultation about services that may be of interest to you based on your interaction with our Site. For your reference, a non-exclusive list of third party companies with whom we may share your information is here.
Right to Opt-Out of Sharing
If you prefer that we not share your PII or additionally collected information with third parties for direct marketing purposes, you may opt out of such sharing by emailing us your request at admin@Debt.com
Other Information We Collect Online
Other Information is any information, other than Personal Information or PII, which does not reveal your specific identity or does not directly relate to an individual, such as browser information, information collected through cookies, pixel tags and other technologies, demographic information, and aggregated and de-identified data. In the event that information collected through cookies, pixel tags and other technologies, demographic information is determined to contain PII, you understand and agree that Debt.com may use and transfer such PII in accordance with the terms governing PII in this Notice.
How Do We Collect and Use Other Information
We and any of our affiliated third-party service providers may collect and use Other Information in a variety of ways, including but not limited to the following:
Additional Information
Third party widgets – We may allow use of certain widgets (e.g., social share buttons) on our Sites that enable users to easily share information on another platform, such as the user’s social media platform. You understand and agree that the third parties’ widgets may give access, and the third parties may be granted access, to certain information about your browsing on pages of our Sites where these widgets are placed. You understand that we do not have control on the information to which the third parties receive access and you may wish to review the privacy information at the third party site to determine how these third parties collect and treat such information.
Retargeting – As you browse https://www.debt.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partners, enable us to present you with retargeting advertising on other sites based on your previous interaction with https://www.debt.com and affiliated pages and sites.
Google Interest Based Advertising Program – In order to enhance your experience when you visit our Site, we participate in the Google Interest-based Advertising Program (“Program”) to ensure the advertisements on this Site correspond to your interests. We do this by working with Google and other Program participants who, like us, place ads on our Site and those of other Program Participants. We then share the information we collect using Web Cookies placed in your browser in order to provide you with targeted advertising when you visit the Site. You may opt out of Google’s use of cookies by visiting the https://policies.google.com/technologies/ads Google Advertising Opt-Out Page.
Third-Party Web Beacons – We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo! click here or visit https://yahoo.mydashboard.oath.com/device.
The Facebook Companies – Facebook owns and operates each of the companies listed below, in accordance with their respective terms of service and privacy policies. We may share information about you within the family of companies to assist in advertising our services. For more information on the Facebook Companies’ privacy practices and how they treat individuals’ information, PII or additionally collected information, please visit the following links:
Opt-Out Policy, Your Newsletter and Email Subscriptions
You may opt-out or unsubscribe from a newsletter or other email list at any time by following the instructions at the end of the newsletters or emails which you receive. Please allow five to ten (5-10) business days for changes to take effect. You understand and agree that during that period and while your request is pending you may still receive newsletters and emails. Client service-related communications are an integral part of the services you receive from us, and you may continue to receive such service-related emails unless you cancel your account, even if you opt out of the newsletters or email list. If you have provided more than one email address to us, you may continue to be contacted unless you request to unsubscribe each email address you have provided. You may also opt-out of receiving our newsletter or marketing emails by contacting us at unsubscribe@Debt.com or by replying to an existing email with your request to be removed from the mailing list.
Short Message Service
We may make available a service through which you can receive communications your wireless device via short message service (“SMS Service”). Data obtained from you in connection with this SMS service may include your name, address, cell phone number, your provider’s name, and the date, time, and content of your messages. By providing your contact information, you affirmatively represent that you are 18 years of age and the owner or authorized user of the wireless device on which messages will be received, and that you understand that such communication may be subject to certain applicable charges, and that you approve all such applicable charges. In addition to any fee of which you are notified, your provider’s standard message and data rates may apply to our SMS confirmation and all subsequent SMS correspondence. All charges for data rates are billed by, and payable to, your mobile service provider. We will not be liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator. We will not be liable if SMS are received after hours due to such transmission delays. SMS message services are provided on an AS IS basis. We may also obtain the date, time, and content of your messages in the course of your use of the SMS Service. We will use the information we obtain in connection with our SMS Service in accordance with this Privacy Policy. We may provide your carrier with your applicable information in connection with your consent to receive SMS. Your wireless carrier and other service providers may also collect data about your wireless device usage, and their practices are governed by their own policies. We will not be liable for any data use or misuse by your wireless carrier.
You acknowledge and agree that the SMS Service is provided via wireless systems which use radios (and other means) to transmit communications over complex networks. You must have a two-way text-enabled phone with compatible carrier and plan. Compatible major carriers include Alltel Wireless, AT&T, Boost Mobile, Nextel, Sprint, T-Mobile, Verizon Wireless and Virgin Mobile USA. We do not guarantee that your use of the SMS Service will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the SMS Service.
SMS and Phone Call Opt-In
By providing your phone number and/or joining our SMS Service, you expressly authorize us to contact you (including using autodialers, automated text and pre-recorded messages) via your telephone, cellphone, mobile device (including SMS and MMS) and email, even if your telephone number is currently listed on any state, federal or company’s Do Not Call list. Standard phone and data charges will apply. Your consent to the above terms is not required as a condition of purchasing or receiving our services. You also consent to the recording and monitoring of all calls to and from us. You may choose to opt-out and remove your authorization to receive such calls and/or text messages by emailing us your instructions at admin@Debt.com. You may also opt-out and remove your authorization to receive SMS text messages by replying or sending “STOP”, “END”, “QUIT”, “UNSUBSCRIBE”, or “CANCEL” to the Company.
Security
At Debt.com, the security of your personal information is extremely important to us. We take commercially reasonable precautions to protect your personal information and only provide employees access to it on a need-to-know basis. In an effort to prevent the unauthorized access, disclosure, dissemination, misuse, loss, alteration or destruction of your personal information, we have employed commercially reasonable physical, electronic, and managerial measures to protect your data and we periodically review these policies and procedures to prevent these types of acts. However, despite our best efforts, no security policy, procedures or practices are adequate to protect against all types of threats or data losses and no type of data transmission method is impenetrable to interception.
Advertising
Debt.com advertises online through various methods (e.g., pages within our Sites and mobile apps through company managed social media presences, and/or through other sites and mobile apps not affiliated with Debt.com) and offline through various methods (e.g. through call centers, and direct marketing). In order to understand how advertising performs, we may collect certain PII and additionally collected information on our Site or through other sites and mobile apps through our advertising service providers or partners using cookies, IP addresses, and other technologies. The collected information may include, but is not limited to, the number of page visits, pages viewed on our Site, search engine referrals, browsing activities over time and across other sites following your visit to one of our Site or apps, and responses to advertisements and promotions on the Site and on sites and apps where we advertise.
Debt.com uses the PII and additionally collected information (as applicable) described in this Notice to help advertise our products and services in a variety of ways. We may use such information to:
Our services may also be offered to you in advertisements presented by other providers using information obtained during your visits to our Site.
How we tailor ads:
Relationship based advertising
In order to help make our advertising informative and useful, we may use PII and additionally collected information about your interaction with us (such as the type of services requested or inquired about, identifiable and non-identifiable transactional information, or non-identifiable geographical information ). Such PII and additionally collected information will be used to help us determine which advertisements or offers to present to you, or which types of offers you may be interested in learning more about.
Online Behavioral Advertising
We or our advertising service providers may use certain information (both PII and additionally collected information) obtained about your activities on our Site, such as pages visited and search key words entered to help determine which of our advertisements or offers may be of interest to you. This PII and additionally collected information may be used for online and offline advertising to you.
Advertising ChoicesYou may change your choices for advertising in the following ways:
Online Behavioral Advertising by Debt.com Sites: If you prefer that we not use information based on online Site behavior to provide online and offline tailored content and advertising, you may opt out of online behavioral advertising by emailing us your request at admin@Debt.com.
Online Behavioral Advertising by Third Parties: Apart from setting your browser not to allow cookies from our Site or changing your Privacy settings on other sites, such as those operated by the Facebook Companies, you cannot opt out of online behavioral advertising by third parties using pixel tags, web beacons and/or clear GIFs on our Site.
Debt.com Managed Direct Marketing: If you prefer that we not deliver you marketing offers in email, postal mail or through telemarketing you may manage your direct marketing choices by emailing us your requests at admin@Debt.com.
Important Reminder
In order for opt outs from online behavioral advertising on our Sites and on other sites to work on your device, your browser must be set to accept cookies. If you delete cookies, buy a new device, access our Site or other sites from a different device, login under a different screen name (if applicable), or change web browsers, you will need to opt-out again. If your browser has scripting disabled, you do not need to opt out, as online behavioral advertising technology does not work when scripting is disabled. Please check your browser’s security settings to validate whether scripting is active or disabled.
Linking to other sites
We may provide links to third party sites. If you follow links to sites not affiliated or controlled by Debt.com, you should review their privacy and security policies and other terms and conditions, as they may be different from those of our Site. Debt.com does not guarantee and is not responsible for any interaction between you and the third party sites, including but not limited to the privacy or security of these sites, including the accuracy, completeness, or reliability of their information. You acknowledge that the availability of third party site links is merely for convenience purposes, and that Debt.com does not endorse, support, acknowledge, agree with, or otherwise promote the contents of the third party sites linked to our Site.
Social media sites
Debt.com provides experiences on social media platforms that enable online sharing and collaboration among users who have registered to use them. Any content you post on official Debt.com managed social media pages, such as pictures, information, opinions, or any Personal Information that you make available to other participants on these social platforms, is subject to the Terms of Use and Privacy Policies of those respective platforms. By allowing you to post or share information on Debt.com’s social mediate pages, you acknowledge that Debt.com does not endorse, support, acknowledge, or otherwise agree with the posted information and any such posts shall be your sole responsibility. You also agree that Debt.com may use any information posted by you on Debt.com’s social media for any purpose provided in this Notice. Please refer to them to better understand your rights and obligations with regard to such content. In addition, please note that when visiting any official Debt.com social media pages, you are also subject to Debt.com‘s Privacy Notices.
Security
To protect Personal Information from unauthorized access and use, we use security measures that comply with applicable federal and state laws. These measures may include device safeguards and secured files and buildings as well as oversight of our third-party service providers to ensure information remains confidential and secure. While we follow generally accepted industry standards to protect the Personal Information and PII submitted to us (both during your submission and after we receive it), please be advised that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information and PII, we cannot guarantee its absolute security. If you have any questions about security on our website, you can e-mail us at admin@Debt.com.
Making sure information is accurate
You understand and agree that Debt.com presumes that the Personal Information you provided is, indeed, accurate. Debt.com will not be responsible for verifying that Personal Information. It is your responsibility to ensure the information provided is accurate and up to date. If you have previously submitted information which is incomplete, inaccurate or not current, please email or write us at the appropriate address with updated information which you would like us to use in our communication with you.
Business Transitions
You understand and agree that if Debt.com goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information, PII, and additionally collected information will likely be among the assets transferred.
Notice to California Residents
Residents of the State of California may request a list of all third-parties to which we have disclosed peronal information during the preceding year for those third-parties’ direct marketing purposes. If you are a California resident and want such a list, please contact us at admin@Debt.com.
With certain exceptions, residents of the State of California may request (a) disclosure of personal information collected, (b) disclosure of personal information sold or disclosed for a business purpose, (c) deletion of personal information, (d) to opt out of the sale of personal information, and (e) access and data portability. Moreover, Debt.com will not discriminate based on your exercise of such rights. If you are a California resident and want to make any such requests, please contact us through our website (www.Debt.com) or admin@Debt.com or at Debt.com LLC, 8220 W. State Road 84, Davie, FL 33324.
For all such requests, you must put the statement “California Privacy Request” in the body of your request, as well as your name, street address, city, state, and zip code. Please note that we are not responsible for requests that are not labeled or sent properly, or that do not have complete information.
California Do Not Track Disclosures
How do we respond to Web browser “do not track” (also referred to as “DNT”) signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services?
We currently do not respond to DNT signals in browsers because we do not track individual users across the web.
May other parties collect personally identifiable information about an individual consumer’s online activities over time and across different websites when they visit www.Debt.com?
Yes, as disclosed in this Privacy Policy.
Notice to Vermont Residents
Based on your consent, Debt.com may share your information with nonaffiliated third parties to the extent authorized by this Privacy Policy and Vermont regulations. As stated above, you may withdraw your consent to such sharing at any time by emailing us your requests at admin@Debt.com and/or setting your browser not to allow cookies from our Site and/or changing your Privacy settings on other sites, such as those operated by the Facebook Companies, as appropriate.
Notice to Nevada Residents
We are providing you this Notice pursuant to state law. You may be placed on our internal Do Not Call List by following the directions set forth above. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486-3132; e-mail: BCPINFO@ag.state.nv.us.
Notice to Users Outside of the United States
This Online Privacy Policy is intended to cover collection of information on our websites from residents of the United States. If you are visiting our websites from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and laws of the United States and other countries might not be as comprehensive as those in your country. By using our services, you understand that your information may be transferred to our facilities and those third-parties with whom we share it as described in this Notice. We do not sell, offer, or otherwise provide services to individuals outside of the United States.
Protecting Children’s Privacy Online
The Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personally Identifiable Information (PII) through the Site. We do not knowingly collect information from children under 13 years of age without parental consent. If you are a User under the age of 13, please do not send any PII to us if we have not obtained prior consent from your parent or guardian. If we learn we have collected PII from a User under the age of 13 without parental consent, or if we learn a User under the age of 13 has provided us with PII beyond what we request from him or her, we will delete that information as quickly as possible. If you believe that a User under the age of 13 may have provided Debt.com with PII in violation of this Privacy Policy, please contact us at our e-mail or physical mailing address listed in the “Contact Us” section below and we will take all reasonable efforts to remove the information. For more information about the Children’s Online Privacy Protection Act (COPPA), please visit the Federal Trade Commission website at https://www.ftc.gov/business-guidance/privacy-security/childrens-privacy.
Updates to this Privacy Notice
This Online Privacy Notice is subject to change at the sole discretion of Debt.com. Please review the Privacy Policy periodically to see if there are any changes. If we make changes to the Privacy Notice, we will revise the “Last Updated” date at the top of this Notice. Any changes to this Notice will become effective when we post the revised Notice on the Site. You agree that your use of the Site following any changes to this Notice means that you accept the revised Notice and the Privacy policies therein.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at admin@Debt.com or 1.800.810.0989, or write us at:
Debt.com LLC
8220 W. State Road 84, Fort Lauderdale, FL 33324
PLEASE PRINT AND RETAIN A COPY OF THIS PRIVACY POLICY FOR YOUR RECORDS.
This website is intended for informational purposes and as a reference tool to match consumers with companies that may be able to assist them. View our Advertising Disclosures here